To recover lost property, enquiries can be made to the TRTC by filling out a request form at any MRT information counter or at the Metro Lost and Found Center, or by calling the 24hr Customer Service at 886-2-218-12345.
Found object should be handed in to the TRTC for which a receipt can be requested. To reclaim lost property
To claim a lost object, you must prove that you are the owner. If you are reclaiming the object on behalf of someone else, you must show both your own and the owner's IDs.
Valuable items or registered securities can only be claimed by the owner of these items.
Service Hours for the Metro Lost and Found Center Tuesday to Saturday: 12:00 PM ~ 08:00 PM No service on Mondays, Sundays and holidays Office (profile) B2 near the Zhongshan Metro Mall R1 Exit (go down one floor near the Pathway to Taipei Bus Station/Q Square)
【By Metro】 Exit from information counter 1 at Taipei Main Station (the concourse level of the Red Line)→Take the escalator up→walk 20 meters toward Zhongshan Metro Mall→Take the stairs at the centre of the pathway to go down. Or carry on another 20 meters and take the elevator to B2.
【Entering from Civic Boulevard】 Take the elevator in front of the Civic Boulevard Zhongshan Metro Mall Exit R1 down to B2 (next to the Taipei Bus Terminal/Q Square).