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Taipei Rapid Transit Corporation Feedback

We will respond to your feedback within 6 working days from the day after registration. Thank you for your patience.

To process customer opinions and reply satisfactorily, we collect the information you provide on our website (under category C001-individual) as a necessary part of the feedback process. The information is used and retained from the day of registration to the day the file is closed. All personal information collected is stored in both electronic and printed form on our premises only, for the purpose of investigation and reply. If you choose not to provide information, we may not be able to reply and provide the desired service.

You have the right to search, review, reproduce (subject to handling fees), add to, correct, halt process or usage, and delete your personal information. You have read the above notice and agree to us collecting and using your personal information.

(If you are unable to send your comments through this form, please email them to us at email@metro.taipei)

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