Digital Development Framework
Taipei Metro is actively building a digital development framework centered on smart operations, dedicated to advancing the Metro system toward the three core principles of safety, quality, and service. In line with the sustainable development strategy, Taipei Metro has introduced various digital innovation technologies. Based on information security, the Company leverages data-driven and smart innovation technologies to comprehensively enhance operational efficiency and customer service experience. All of this demonstrates Taipei Metro's forward-looking vision and practical capabilities in digital innovation, smart operations, and the future development of urban transportation.
Predictive Maintenance(Metro PROMIS)
By implementing IoT technology to integrate monitoring information from stations, trains, and wayside equipment, Metro PROMIS enables real-time detection of anomalies, improving maintenance efficiency and reducing impacts on mainline operations. At the same time, an operational information dashboard has been established to support decision-making.
AI Image Recognition Applications
Camera Angle Deviation Detection
Automatically detecting changes in surveillance cameras reduces the burden of manual inspections.
Smart Intrusion Detection
To strengthen operational safety and risk management, AI technology is used to promote independent research and development and the application of smart security technology, allowing for the realization of on-site real-time monitoring and early warnings.
Commercial Applications_"Go! Taipei Metro" App
The "Go! Taipei Metro" App has an integrated Go! Map feature which provides themed maps of dining spots, tourist attractions, and more around Metro stations, enhancing passenger convenience and willingness to ride. This has helped to increase ridership and commercial revenue. The App also includes a points system and Metro Points map, allowing members to accumulate and redeem points through marketplace and store purchases, thereby promoting the development of station business districts and boosting user engagement and spending momentum. Additionally, the newly added "Friendship Alliance" feature further expands international cooperation and tourism exchange. Through its diverse applications, the "Go! Taipei Metro" App effectively integrates transportation, commerce, and tourism resources, creating new value for the metro economy. As of 2024, the "Go! Taipei Metro" App has been downloaded a total of 3,932,599 times and has an average of 600,973 active devices.
AI-driven Passenger Flow Management System at Sun Yat-Sen Memorial Hall Station
Integrating visualized passenger flow display panels, AI technology, and guiding light strips, the smart facilities accurately monitor train occupancy and passenger flow at station gates. By providing real-time information feedback, the on-site command center is able to dynamically adjust crowd management strategies and passenger guidance routes, significantly improving crowd dispersion efficiency while enhancing overall safety and transportation service quality.
AI Digital Train - Creating a Smart Transportation Demonstration Carriage
In accordance with the Metro Commercial Development Strategic Alliance Cooperation Plan, Taipei Metro collaborated with manufacturers in 2024 to develop AI digital trains on the Tamsui Xinyi Line. By leveraging advanced AI technology, Taipei Metro has initiated carriage safety detection to provide passengers with a safer and smarter travel experience. For the first time, glasses-free 3D advertising technology and full-car digital displays have been introduced, creating a technological marketing platform. This marks a step toward a more efficient digital transportation era, establishing an international-class transportation demonstration site and setting a new milestone in the development of smart metro systems.
Beitou Depot Installs The Innovative Metro Exhibit
In 2024, The Innovative Metro Exhibit was built in the main factory area of Beitou Depot, featuring six exhibition areas to highlight the company's efforts and achievements in sustainable management.
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