Taipei Rapid Transit Corporation ─ Metro Service

January 3, 2026

All passengers traveling on the Taipei Metro (including the Circular Line) using Standard, Student, or Concession versions of stored value cards (EasyCard, iPASS, icash) or Transit QR Code who have paid the full fare.

※Welfare cards (Senior Card, Charity Card), digital elementary student ID EasyCards and children cards issued by Taipei City, and New Taipei City Children Cards already receive a discount on Metro fares and are thus not eligible for this program. Companion cards, when used by themselves, are treated as Standard cards and the trip counts toward this program; if a Companion card is used immediately after its linked Charity card, it enjoys the same discounted fare as the Charity card. In the latter case, only the trip counts towards the program and not the fare paid.

※Special ticket types (Megacity Pass; Single-Journey Tickets for Cyclists, Pet Strollers, or Double Bass; Group Tickets; and Travel Passes) and credit cards (including Apple Pay, Google Pay, Samsung Pay, etc.) are not eligible for this program.

1. Travel on the Metro with a stored value card or Transit QR Code and pay full fare. The trip and fare amount are then added to the card.
   ※Note: When using a TWQR Transit Code, if different financial accounts are linked to the same payment app, transactions for Frequent Passenger Program discounts will be calculated separately.
2. Cashback for current month: A cashback ratio is determined based on the cumulative number of trips taken during the previous month on each card or Transit QR Code. The cashback amount is then calculated based on the cumulative fare for the previous month.

   Cumulative trips from the previous month	Cashback ratio
   Cashback for current month = Cumulative fare from previous month x Cashback ratio (Rounded to the nearest dollar)
   11~20 trips	5%
   21~40 trips	10%
   More than 41 trips	15%

3. Cashback method:
   (1) Stored value card: The cashback is automatically deposited to the electronic wallet linked to the same card when it is used to pass through a Metro gate for the first time the current month.
   (2) Transit QR Code: The cashback is automatically deposited to the same e-payment account on the 5th of the current month. The actual posting time depends on the backend processing of each e-payment service provider.
4. Cashback calculation period: From 00:00:00 on the first day of each month through 23:59:59 on the last day of the month.
5. Automatic cashback top-up period:
   (1) Stored value card: Valid for one year beginning from 00:00:00 on the first day of the current month. Cashback is automatically credited when a card is swiped at a Metro gate for the first time within the top-up period. If the card-holder does not travel on the Metro during the top-up period then any cashback not deposited into the electronic wallet will expire at 00:00:00 on the day after the expiry date.
   Example:
   
   (2) Transit QR Code : Cashback will be credited starting from the 5th of the current month. If the cashback cannot be successfully deposited into the e-payment account within the validity period, it will expire and be reset to zero at 00:00:00 on the day after the expiration date.
   Example:
   

1. One (1) "trip" is defined as one cycle of swiping a card on station entry and exit with payment. The time of a trip is the time of fare deduction upon exiting a station. Transfers between the Circular and Blue Lines take place outside of the gates. Therefore, passengers transferring between "Circular Line - Banqiao Station / Blue Line - Banqiao Station" or "Circular Line - Xinpu Minsheng Station/ Blue Line - Xinpu Station" are allotted a 20-minute transfer window; a transfer made within the time limit will be regarded as only a single trip when their fare is calculated and their "trip count" will be incremented by 1 as well.
2. When exiting a Metro station, the cumulative fare is increased by the "full fare" whether a transfer discount is applicable or not.
   Example: The full fare for taking the Metro from Taipei City Hall Station to Taipei Main Station is NT$20. A transfer discount of NT$8 applies if transferring from bus to the Metro, so NT$12 is deducted upon exiting the station. The fare for this trip is still treated as the full fare of NT$20 for the sake of cashback calculation.
3. If station entry and exit times cross months, that trip will count towards the next month's total. The cashback for the current month will be processed at the time of exit, in accordance with the applicable cashback method specified in Point 3 under Rules and Regulations.
   Example 1: Stored Value Card
   If station entry time was 23:55 on March 31, 2026 and station exit time was 00:20 on April 1, 2026, then the trip is considered to have been made in April 2026. The cashback from trips and fares accumulated in March 2026 will also be automatically credited to the electronic wallet upon leaving the station at 00:20 on April 1, 2026.
   
   Example 2: Transit QR Code
   If a passenger enters the station with a Transit QR Code at 23:50 on March 31, 2026, and exits at 00:15 on April 1, 2026, this trip will be counted towards their April 2026 trip totals. The cashback amount earned from the accumulated trips and fares in March 2026 will be automatically credited (added value) to the same (e-payment) account on April 5, 2026.
   
4. The minimum single trip fare (NT$20) levied for passengers that exceed the maximum duration for stays within the paid areas (no longer than 15 minutes for entering and exiting the same station; no longer than 2 hours for entering and exiting from different stations) does not count towards the cumulative fare.
5. The maximum balance in stored value cards is capped at NT$10,000. If the balance of an electronic wallet exceeds NT$10,000 after crediting cashback, the gate will automatically remind the passenger to approach the station's customer service counter and request a proof of top-up. Passengers can use the proof of top-up at the customer service counter in any station to credit the cashback to another card or to the same card when the remaining balance has decreased.
6. Since the balance limits of e-payment accounts for Transit QR Code vary by payment service provider, please refer to the relevant regulations of each provider. If the account balance reaches its limit, cashback cannot be credited. Passengers should manage their accounts within the validity period to allow for automatic cashback depositing. The system will continue to attempt to deposit the credit within this period.
7. Please note that trips accumulated toward Frequent Passenger Program discounts are calculated independently for Transit QR Code payments and NFC payments made via the EasyWallet app.
8. When using a TWQR Transit Code through different payment apps, transactions for Frequent Passenger Program discounts will be calculated separately (for example, using a TWQR Transit Code via Taiwan Pay and another via Mega Bank will result in separate calculations).

1. The number of trips and total accumulated fare are automatically displayed on the gate display when a stored value card is swiped upon entering or exiting a station.
2. Cumulative trips, cumulative fare, and expected cashback can be queried by using a stored value card with any Enquiry Machine (EQM) or Automatic Ticket Issuing Machine (ATIM) within Metro stations.
3. The cumulative trips, cumulative fare, and current cashback amount of a stored value card can be queried through the TRTC website.
4. Passengers who link stored value cards or Transit QR Codes using the "Member Area" of the TRTC's Go! Taipei Metro app can query their card's cumulative trips, cumulative fare, and current cashback amount through the app. A notification text will be sent to registered app members one month before their cashback expires.

1. Returned, faulty, or lost stored value cards are handled in accordance with the terms of their respective card provider. However, unregistered cards cannot be reported as lost so their cashback cannot be finalized and refunded to the passenger. If a payment account linked to a Transit QR Code is deactivated or unlinked, please follow the regulations set forth by the respective payment service providers.
2. If a stored value card is returned, the cashback ratio will be calculated from the cumulative trips and fares for that month, and the cashback will be refunded to the passenger along with the remaining balance of the electronic wallet by the corresponding stored value card provider.
3. Passengers have two options for the handling of cashback from lost or faulty stored value cards:
   (1) The cashback ratio for a faulty or lost card is calculated from the cumulative trips and fares for that month, and the cashback is refunded to the passenger along with the remaining balance of the electronic wallet by the corresponding stored value card provider. For credit cards with stored value functionality, the issuing bank will apply to the stored value card operator for card cancellation. The cashback will be returned as credit to the passenger's credit card statement along with the remaining balance of the electronic wallet by the corresponding stored value card provider. Processing times will vary with each bank.
   (2) Once a card is reported as lost or faulty, the passenger can opt to have the cumulative trips and fare from the original card merged into a new card of their choice for the purpose of cashback calculations. Please contact the customer service counter at any Metro station for assistance.

1. Unless otherwise specified in these program regulations, all other matters shall be handled in accordance with the TRTC's Regulations for Use of the Taipei Metro System.
2. TRTC reserves all rights related to the interpretation, modification, adjustment, and termination of this program and its contents.
3. For more details about TPASS 2.0+, visit the Highway Bureau, MOTC website (https://tpass.thb.gov.tw/), or contact the Highway Bureau Road User Service Center hotline at 0800-231-035.
4. For information about Transit QR Codes, please refer to the TRTC official website (Home Page>Metro Guide>Metro Tickets & Travel Pass Recommendations).