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Taipei Rapid Transit Corporation

FAQs

NO.TitleUpdated Date
1What discount is offered for YouBike transfers in Taipei?2019-07-18
2What is the procedure for advertising in metro stations?2019-07-18
3How to use the new-style automatic fare collection gate?2019-07-18
4If I need to leave the station paid area for a short period, to visit the restroom for example, what can I do?2019-07-18
5What are the regulations on lost objects within Taipei Metro premises?2019-07-18
6Why do you broadcast station names in four languages?2019-07-18
7What is the procedure for making up the fare?2019-07-18
8Do I need to buy a ticket if I remain in a station for a short period?2019-07-18
9How should I take care of my EasyCard?2019-07-18
10How can I check my EasyCard transaction record?2019-07-18
11How do I add value to the EasyCard?2019-07-18
12What are the regulations for using commemorative tickets?2019-07-18
13How do I purchase a Group Ticket?2019-07-18
14What can I do if my EasyCard is withheld by the value-adding machine or if the process of value-adding is irregular?2019-07-18
15Why do we sometimes feel hot on the train?2019-07-18
16How can the public obtain authorization for using a video camera inside the Taipei Metro?2019-07-18
17What are the principles of broadcasting at stations?2019-07-18
18Can passengers distribute leaflets or promotional materials at the exit/entrance of stations?2019-07-18
19Can passengers take photos or film in stations or trains?2019-07-18
20Why do trains sometimes fail to stop at the correct position to the waiting lines, what are the procedures of High Capacity Systems for overshooting trains?2019-07-18