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NO.TitleUpdated Date
1Where can I use EasyCard for parking?2023-12-27
2How can I place an advertisement in the Taipei Metro?2023-12-25
3What are the regulations on carry-on objects and size of luggage?2023-11-28
4What discount is offered for YouBike transfers?2023-03-31
5How to use the new-style automatic fare collection gate?2020-02-20
6If I need to leave the station paid area for a short period, to visit the restroom for example, what can I do? Can non-passengers ask to use the restrooms inside stations?2022-07-29
7What are the regulations on lost objects within Taipei Metro premises?2020-02-20
8Why do you broadcast station names in four languages?2020-02-20
9What is the procedure for making up the fare?2020-02-20
10Do I need to buy a ticket if I remain in a station for a short period?2020-02-20
11What are the regulations for using commemorative tickets?2020-02-20
12How do I purchase a Group Ticket?2020-02-20
13What can I do if my EasyCard is withheld by the value-adding machine or if the process of value-adding is irregular?2020-02-20
14Why do we sometimes feel hot on the train?2020-02-20
15How can the public obtain authorization for using a video camera inside the Taipei Metro?2020-02-20
16What are the principles of broadcasting at stations?2020-02-20
17Can passengers distribute leaflets or promotional materials at the exit/entrance of stations?2020-02-20
18Can passengers take photos or film in stations or trains?2020-02-20
19Why do trains sometimes fail to stop at the correct position and not line up with the waiting lines? What procedures are in place when high capacity trains overshoot the platform?2024-02-06
20What are the service hours for Taipei Metro? Can you extend the service hours?2020-02-20