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Taipei Rapid Transit Corporation

FAQs

NO.TitleUpdated Date
1What discount is offered for YouBike transfers in Taipei?2018-04-20
2What is the procedure for advertising in metro stations?2018-03-26
3How to use the new-style automatic fare collection gate?2018-03-26
4If I need to leave the station paid area for a short period, to visit the restroom for example, what can I do?2018-03-26
5What are the regulations on lost objects within Taipei Metro premises?2018-03-26
6Why do you broadcast station names in four languages?2018-03-26
7What is the procedure for making up the fare?2018-03-26
8Do I need to buy a ticket if I remain in a station for a short period?2018-03-26
9How should I take care of my EasyCard?2018-03-26
10How can I check my EasyCard transaction record?2018-03-26
11How do I add value to the EasyCard?2018-03-26
12What are the regulations for using commemorative tickets?2018-03-26
13How do I purchase a Group Ticket?2018-03-26
14What can I do if my EasyCard is withheld by the value-adding machine or if the process of value-adding is irregular?2018-03-26
15Why do we sometimes feel hot on the train?2018-03-26
16How can the public obtain authorization for using a video camera inside the Taipei Metro?2018-03-26
17What are the principles of broadcasting at stations?2018-03-26
18Can passengers distribute leaflets or promotional materials at the exit/entrance of stations?2018-03-26
19Can passengers take photos or film in stations or trains?2018-03-26
20Why does the train sometimes fail to stop in the correct position for waiting lines, and what is the procedure of High Capacity System for train overrun?2018-03-26