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捷運公司英文網

For Your Convenience

For your convenience

1. Restrooms are available in Taipei Metro stations: If passengers want to use a restroom in a paid area, or use a restroom in a non-paid area during their journey, they may exit/enter the paid/non-paid area by the service gate free of charge.

restroom 1 restroom 2

2. A "Help" button and detection devices for clandestine photography have been installed: A "Help" button has been installed in each restroom and patrols and detection devices are used to prevent clandestine photography.

Detection device Help button

3. Breastfeeding rooms have been added to station facilities: Breastfeeding rooms are available at Taipei Main Station, Minquan W.Rd.Station, Jiantan Station, Beitou Station, Tamsui Station, C.K.S. Memorial Hall Station, Guting Station, Qizhang Station, Xindian Station, Taipei Nangang Exhibition Center Station, Nangang Station, Taipei City Hall Station, Zhongxiao Fuxing Station, Zhongxiao Xinsheng Station, Ximen Station, Banqiao Station, Luzhou Station, Huilong Station, Daqiaotou Station, Dongmen Station, Songshan Airport Station ,Taipei Zoo Station, Daan Park Station, Daan Station, Taipei 101/World Trade Center Station, Zhongshan Station, Songjiang Nanjing Station, Nanjing Fuxing Station, Songshan Station and Dingpu Station. Passengers may contact station staff to use the room. Otherwise, passengers may follow the instructions from station staff to use the staff room at stations where breastfeeding rooms are not available. (Please refer to Breastfeeding Rooms Distribution Map.)

Breastfeeding rooms 1 Breastfeeding rooms 2

4. "Safe Waiting Zone" established: To ensure the safety of passengers using the MRT at night, "Safe Waiting Zones" have been established along the central section of all platforms. This area is constantly monitored and activity is recorded through surveillance cameras. It is also subject to enhanced patrols. Intercoms are available so that passengers may contact station staff directly.

Nighttime Waiting Zones for Female Passengers 1 Nighttime Waiting Zones for Female Passengers 2

5. Intercoms installed: To ensure passenger safety, intercoms have been installed on all platforms and trains. These can be used by passengers to contact station staff directly.

Intercom 1 Intercom 2

6. Response to sexual harassment: Station staff will immediately intervene to prevent or stop sexual harassment and other inappropriate behavior as soon as it is reported. They will also make a report to the police to deal with the incident.

7. Taxi dispatch information: For the convenience of passengers, small cards printed with taxi dispatch hotline information are available at all metro stations.