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Taipei Rapid Transit Corporation

FAQs

At what moment do train doors open and close on the Taipei Metro? Who is in control? What happens if the doors are obstructed?

1. The Wenhu Line is an automated unmanned system with automatic door control and obstacle detection. If obstruction of the train doors is detected, they will stop closing and reopen. This will continue until the obstruction has been cleared completely. By design, trains are unable to depart until all train doors are fully closed.

2. On High-Capacity Systems, once a train arrives and stops at a station, the doors open automatically. A departure warning reminds passengers that dwell time is almost over. Train operators will ensure embarkation is complete, and will wait a brief moment to confirm passenger safety before closing the doors. The train is ready to leave for the next stop after its door closing self-check program confirms that all doors are fully closed. If obstruction is detected, train doors will stop closing and reopen. This will continue until the obstruction has been cleared completely. Trains are unable to depart until all train doors are fully shut.