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FAQs

NO.TitlePublish Date
1Where is the location of the Taipei Metro Souvenir Shop?2017-06-13
2Why are fraudulent uses of Senior/Companion EasyCards fined 50 times the original fare?2016-08-23
3Does Taipei Metro provide any maps or information brochures?2016-04-01
4How long do the doors remain open after the train arrives at the station?2016-04-01
5Does Taipei Metro remain operational during a Typhoon Warning Period?2016-04-01
6Where do I find information on the latest and future Metro lines?2016-04-01
7Why does the train sometimes accelerate, decelerate or stop between stations?2016-04-01
8Beitou Resort FAQs2016-04-01
9What are the bus/metro fares charged on different types of EasyCards?2016-04-01
10What are the regulations on carry-on objects and size of luggage?2016-04-01
11How do I use Single-Journey Tickets (tokens)? What are the relevant regulations? Can I obtain an official receipt for my purchase?2016-04-01
12Why does Taipei Rapid Transit Corporation conduct maintenance work on elevators and escalators during service periods?2016-04-01
13Why do the doors of elevators work and close very slowly in the metro systems?2016-04-01
14What are the uses of the EasyCard? Where can you buy them? How do you get a refund? What other regulations are there?2016-04-01
15What is the meaning of a two-way transfer? What are the fares for all kinds of tickets in the two-way transfer?2016-04-01
16Under what conditions will the security guards blow their whistle on the platform?2016-04-01
17Does Taipei Metro install priority seats in each carriage? How do you conduct a campaign that effectively promotes behavioral rules on reminding passengers to yield their seat to those in need?2016-04-01
18What are the principles of broadcasting at stations?2016-04-01
19Why does the train sometimes fail to stop in the correct position for waiting lines, and what is the procedure of High Capacity System for train overrun?2016-04-01
20What are the service hours for Taipei Metro? Can you extend the service hours?2016-04-01