| 21 | What are the service hours for Taipei Metro? Can you extend the service hours? | 2020-02-20 |
| 22 | Under what conditions will the security guards blow their whistle on the platform? | 2020-02-20 |
| 23 | Does Taipei Metro install priority seats in each carriage? How do you conduct a campaign that effectively promotes behavioral rules on reminding passengers to yield their seat to those in need? | 2020-02-20 |
| 24 | How does the Taipei Metro respond to an earthquake? | 2020-02-20 |
| 25 | What does two-way transfer between metro and bus (except buses charging by distance) mean? What are the two-way transfer fares for the various electronic tickets? | 2020-03-02 |
| 26 | Application and use of digital student identity EasyCard? | 2020-02-20 |
| 27 | What are types of Taipei Fun Pass "Transportation"? Where to buy Taipei Fun Pass "Transportation"? | 2020-02-20 |
| 28 | How to apply for and use a co-branded EasyCard? | 2020-02-20 |
| 29 | Why does Taipei Rapid Transit Corporation conduct maintenance work on elevators and escalators during service periods? | 2020-02-20 |
| 30 | Why do the doors of elevators work and close very slowly in the metro systems? | 2020-02-20 |
| 31 | Is it possible to rearrange the schedules to facilitate transfers between main and branch lines？ | 2020-02-20 |
| 32 | How do I use Single-Journey Tickets (tokens)? What are the relevant regulations? Can I obtain an official receipt for my purchase? | 2020-02-20 |
| 33 | Beitou Resort FAQs | 2020-02-20 |
| 34 | Why does the train sometimes accelerate, decelerate or stop between stations? | 2020-02-20 |
| 35 | At what moment do train doors open and close on the Taipei Metro? Who is in control? What happens if the doors are obstructed? | 2020-02-20 |
| 36 | How do you decide whether broadcasts are live or pre-recorded for High-Capacity Systems? | 2020-02-20 |
| 37 | Where can I buy 24hr Taipei Metro Passes and One-Day Passes?What are the prices, validities and usage of the passes? How do I make bulk purchases of One-Day Passes? | 2020-02-20 |
| 38 | Where do I find information on the latest and future Metro lines? | 2020-02-20 |
| 39 | What is the policy and fare for taking bicycles on Taipei metro? | 2020-02-20 |
| 40 | Does Taipei Metro provide any maps or information brochures? | 2020-02-20 |