| 1 | How do you use “嗶乘車” (Easy Wallet) to take the Metro? | 2024-10-08 |
| 2 | What are the regulations on carry-on objects and size of luggage? | 2024-08-01 |
| 3 | Where can I use EasyCard for parking? | 2024-07-01 |
| 4 | How can I place an advertisement in the Taipei Metro? | 2023-12-25 |
| 5 | If I need to leave the station paid area for a short period, to visit the restroom for example, what can I do? Can non-passengers ask to use the restrooms inside stations? | 2022-07-29 |
| 6 | What are the regulations on lost objects within Taipei Metro premises? | 2020-02-20 |
| 7 | What is the procedure for making up the fare? | 2020-02-20 |
| 8 | How do I purchase a Group Ticket? | 2020-02-20 |
| 9 | What can I do if my EasyCard is withheld by the value-adding machine or if the process of value-adding is irregular? | 2020-02-20 |
| 10 | How can the public obtain authorization for using a video camera inside the Taipei Metro? | 2020-02-20 |
| 11 | What are the principles of broadcasting at stations? | 2020-02-20 |
| 12 | Can passengers take photos or film in stations or trains? | 2020-02-20 |
| 13 | Why do trains sometimes fail to stop at the correct position and not line up with the waiting lines? What procedures are in place when high capacity trains overshoot the platform? | 2024-02-06 |
| 14 | What are the service hours for Taipei Metro? Can you extend the service hours? | 2020-02-20 |
| 15 | Does Taipei Metro install priority seats in each carriage? How do you conduct a campaign that effectively promotes behavioral rules on reminding passengers to yield their seat to those in need? | 2020-02-20 |
| 16 | How does the Taipei Metro respond to an earthquake? | 2023-05-30 |
| 17 | What does two-way transfer between metro and bus (except buses charging by distance) mean? What are the two-way transfer fares for the various electronic tickets? | 2023-03-31 |
| 18 | Why does Taipei Rapid Transit Corporation conduct maintenance work on elevators and escalators during service periods? | 2020-02-20 |
| 19 | Is it possible to rearrange the schedules to facilitate transfers between main and branch lines？ | 2020-02-20 |
| 20 | How do I use Single-Journey Tickets (tokens)? What are the relevant regulations? Can I obtain an official receipt for my purchase? | 2020-02-20 |