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Taipei Rapid Transit Corporation

FAQs

NO.TitleUpdated Date
41Why are fraudulent uses of Senior/Companion EasyCards fined 50 times the original fare?2019-01-15
42How do I apply for proof of purchase, top-up or travel for an EasyCard? How do I check my travel records?2019-01-15
43Who can travel free on the Taipei Metro?2019-01-15
44Why is there a fee for entering and exiting from the same station? How does it work? Is there some way I enter and exit from the same station for free?2019-01-15
45What are the bus/metro fares charged on different types of EasyCards?2019-01-15
46How does the driver handle a situation in which a train passenger feels uncomfortable and needs medical assistance?2019-01-15
47When does the driver use the train horn?2019-01-15
48How do I apply for Charity, Companion, Senior, or Alternative EasyCards issued by Taipei City or New Taipei City? What are the Metro and bus fares for Taipei City and New Taipei City?2019-01-15
49How long do the doors remain open after the train arrives at the station?2019-01-15
50How does the Wenhu Line of the Taipei Metro respond to an earthquake?2019-01-15
51What are the uses of the EasyCard? Where can you buy them? How do you get a refund? What other regulations are there?2019-01-15
52What are the limitations on those who bring animals into stations or trains?2019-01-15
53Where is the location of the Taipei Metro Souvenir Shop?2019-01-15
54What are East Metro Mall Service Centers' service items and service time ?2019-01-15
55Where can I use EasyCard for parking?2019-01-15
56Where is the location of Taipei Metro Mall and what are the business hours ?2019-01-15
57What is the consequence of those who violate the "Regulations for Use of the Taipei Metro System"?2019-01-15
58What are the regulations on carry-on objects and size of luggage?2019-01-15
59Does Taipei Metro remain operational during a Typhoon Warning Period?2019-01-15