Jump to the content zone at the center

Taipei Rapid Transit Corporation

FAQs

NO.TitleUpdated Date
41Why are fraudulent uses of Senior/Companion EasyCards fined 50 times the original fare?2019-09-04
42How do I apply for proof of purchase, top-up or travel for an EasyCard? How do I check my travel records?2019-09-04
43Who can travel free on the Taipei Metro?2019-09-04
44Why is there a fee for entering and exiting from the same station? How does it work? Is there some way I enter and exit from the same station for free?2019-09-04
45What are the bus/metro fares charged on different types of EasyCards?2019-09-04
46How does the driver handle a situation in which a train passenger feels uncomfortable and needs medical assistance?2019-09-04
47When do train drivers sound the horn?2019-09-04
48How long do the doors remain open after the train arrives at the station?2019-09-04
49What are the uses of the EasyCard? Where can you buy them? How do you get a refund? What other regulations are there?2019-09-04
50What are the limitations on those who bring animals into stations or trains?2019-09-04
51Where is the location of the Taipei Metro Souvenir Shop?2019-09-04
52Where can I use EasyCard for parking?2019-09-04
53Where is the location of Taipei Metro Mall and what are the business hours ?2019-09-04
54What is the consequence of those who violate the "Regulations for Use of the Taipei Metro System"?2019-09-04
55What are the regulations on carry-on objects and size of luggage?2019-09-04
56Does Taipei Metro remain operational during a Typhoon Warning Period?2019-09-04